Refund policy

Replacement Seeds or Money Back Guarantee

If your seeds fail to germinate, after following our germination instructions below, we will replace your seeds or give you your money back.

Note: The germination instructions below must be followed for this offer, that includes keeping the seeds moist and warm at ALL times during germination and no peat pots.


Seed Germination Guarantee

Replacement seeds or a seed refund.

Sandia Seed makes every effort possible to ensure your success. It starts with our quality seeds. All our seeds are select grade and germination must be above 85% before they are accepted as Sandia Seed Quality. 

Here are our tips for success:

1. Seedling mix, never peat moss, cover seed 1/4”. 
2. Moist at all times, can’t dry out once, seed will die. 
3. Warm at all times, if they get cold the clock starts over. 
4. Patience, don't compare peppers to any other vegetable germination times.

Pepper seeds only germinate when it is warm, because they want to complete their life-cycle and produce fruit. There is no reason for them to start growing when it is cold or dry. Each pepper variety takes a different amount of time to germinate. It can be 7 days or it can be over 45 days. More info at sandiaseed.com/pages/grow.

If, you have followed our instructions, and still do not get your seeds to germinate, please contact sales@sandiaseed.com  with your order information and we can go over your germination procedure and find a solution for you. We can also offer replacement seeds or a seed refund.